Applications are invited from qualified and compassionate candidates for the Aga Khan Hospital Patient Navigator Recruitment 2026. Aga Khan Hospital, Kisumu, one of the leading healthcare institutions under Aga Khan Health Services (AKHS), is recruiting a Patient Navigator to support cancer patients and other vulnerable groups by improving access to diagnosis, treatment, referrals, and follow-up care. If you have experience in community health, social work, psychology, or patient support services, this opportunity offers a rewarding career in one of East Africa’s most respected healthcare organizations.
Job Summary
| Details | Information |
|---|---|
| Employer | Aga Khan Hospital, Kisumu |
| Organization | Aga Khan Health Services (AKHS) |
| Position | Patient Navigator |
| Job Type | Full-Time |
| Duty Station | Homabay County & Aga Khan Hospital Kisumu |
| Reports To | Project Manager |
| Sector | Social Development |
| Application Mode | Online |
| Deadline | Refer to the official recruitment portal |
About Aga Khan Hospital
Aga Khan Hospital, Kisumu is part of Aga Khan Health Services, a member of the Aga Khan Development Network. The hospital provides high-quality healthcare services across Western Kenya and is recognized for excellence in patient care, medical research, diagnostics, and community health programs.
The hospital operates outreach facilities across several counties and continues to expand access to specialized healthcare through innovative patient-centered programs.
Position Available
Patient Navigator
The Patient Navigator will support patients throughout their healthcare journey by coordinating referrals, appointments, follow-up care, and patient education. The successful candidate will work closely with healthcare providers, community health workers, and patients to improve treatment outcomes and eliminate barriers to healthcare access.
Key Responsibilities
Successful candidates will be expected to:
- Build strong relationships with patients and their families.
- Support newly diagnosed patients through treatment and referral processes.
- Coordinate appointments between referring facilities and Aga Khan Hospital.
- Guide patients through diagnostic procedures, treatment, and follow-up care.
- Track referrals and monitor patient progress.
- Help patients overcome financial, transportation, and social barriers to healthcare.
- Educate patients about available health services and treatment plans.
- Maintain accurate patient records and referral documentation.
- Collaborate with clinicians, nurses, social workers, and other healthcare professionals.
- Prepare monthly activity reports and patient navigation records.
- Participate in monitoring, evaluation, and research activities.
- Support continuous improvement initiatives within the patient navigation program.
- Represent patients during referrals whenever necessary.
Qualifications and Requirements
Applicants should possess:
- Diploma in Psychology, Social Work, Community Health, or another related field.
- At least 2 to 3 years of relevant work experience in healthcare or community-based programs.
- Experience supporting patients, vulnerable populations, or community health initiatives.
- Good understanding of Kenya’s healthcare referral system.
- Excellent communication and interpersonal skills.
- Strong organizational and record management abilities.
- Ability to work independently and within multidisciplinary teams.
- Compassion, empathy, and commitment to quality patient care.
The following will be an added advantage:
- Experience as a Community Health Worker (CHW).
- Previous experience as a Patient Navigator.
- Experience supporting oncology or chronic disease programs.
Why Work with Aga Khan Hospital?
Working at Aga Khan Hospital offers employees an opportunity to grow professionally while contributing to quality healthcare delivery. Benefits include:
- Professional development opportunities.
- Exposure to internationally recognized healthcare standards.
- Collaborative and supportive work environment.
- Opportunity to work with experienced healthcare professionals.
- Competitive remuneration and employee benefits.
- Career advancement opportunities within Aga Khan Health Services.
How to Apply
Interested candidates should visit the official Aga Khan Health Services careers portal, complete the online application form, upload an updated CV together with all required documents, and submit the application before the stated deadline.
Only shortlisted candidates will be contacted.
Application Deadline
Applicants should submit their applications before the deadline indicated on the official recruitment portal.
Conclusion
The Aga Khan Hospital Patient Navigator Recruitment 2026 provides an excellent opportunity for professionals passionate about community health and patient care. If you meet the required qualifications and want to build a meaningful career in a leading healthcare institution, submit your application through the official Aga Khan Health Services recruitment portal before the closing date.
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